The multi-property logistics problem
On-site washing breaks down at portfolio scale. A washing machine cycle takes 60-90 minutes — and you need it finished, dried, and folded before the next guest arrives. With one property and a long gap between guests, that's fine. With 6, 12, or 20 properties and tight 10am-to-3pm changeover windows across all of them, it stops working.
Most property managers we work with started with on-site machines and switched to outsourced pickup once the portfolio grew past 5-6 properties. The maths is mostly about cleaner time — the cleaner finishing on damp linen, the guest at the door early, the linen disaster that turns into a 1-star review for a different reason.
